Is check-in straightforward?

Yes. You receive check-in details via email or app; parking is assigned. No front desk. Arrive after 3 pm recommended. One guest reported a 12-hour delay in receiving instructions.

What cooking facilities are included?

Pots, pans, dishes, cutlery, hot water kettle, and a refrigerator in each unit. No mention of complimentary drinking water or water dispensers.

Are there prayer facilities?

Yes. Prayer mats and telekung are provided. The property is halal-certified and marketed to Muslim guests.

Troika Kota Bharu by Salaam Suites

Updated 2026-08-27 · 4,558 reviewed · 6,776 listed · Scored from 51 Google reviews · How we rank ›

4.4(51) 68 composite score See reviews on Google ✓ Google-verified Publishes prices

Beachfront & Island HomestayHomestayPrivate Pool Villa HomestayFamily & Large Group HomestayVacation Home / Holiday Rental

Services: Beachfront & Island Homestay, Homestay, Private Pool Villa Homestay
Reviews: 51

What recent reviews say

Strong bones, weak upkeep. Guests praise the spacious rooms, online self-check-in, and Muslim-friendly touches like prayer mats and halal compliance, plus the walkable city-centre location. But recent stays reveal neglected maintenance: mold and stagnant water in bathrooms, visible pests, and sticky floors have persisted across multiple guest reports. Staff responsiveness drops when guests complain; promised cleaning often doesn't happen. Good for a quick stop; risky if you need someone to care when something breaks.

Recent shift: Maintenance complaints and pest issues intensified in the last year; earlier reviews (2 years ago) praised comfort, but recent guests report unresolved mold, dampness, and staff indifference.

Praised for

easy online check-in
comfortable and well-equipped rooms
prayer amenities and Muslim-friendly
good value for price
strategic Kota Bharu location

Watch-outs

bathroom mold, dampness, and poor drainage
inconsistent cleanliness and pest issues
unresponsive or unprofessional staff
lack of housekeeping and maintenance follow-up

responsive-hostclean-roomsgreat-locationvalue-for-moneyeasy-checkinpoor-maintenanceunhygienic

Best for: Muslim travellers seeking affordable, self-catering stays in central Kota Bharu.

Think twice if: Bathroom maintenance has been reported as poor across recent stays; dampness and mold recur despite complaints.

Strengths

fully equipped kitchens with cooking gear
prayer amenities and Muslim-friendly environment
self-check-in via online system
affordable city-centre location near food and shops

Worth knowing

Rooftop infinity pool listed on website
Prayer mats and telekung provided
Washing machine in units
Designated parking lots with clamping enforcement
Self-check-in via email or app (no front desk)
Multiple 2-door refrigerators noted
Unit 31-6 specifically cited for flooding and pest issues

What reviews say by service

Beachfront & Island Homestay: Located in city centre with mall access and restaurants, not beachfront; category may be misaligned.
Homestay: Equipped apartments suit self-catering, but maintenance and cleanliness gaps undermine comfort.

How it compares

Rated 4.4 against a 4.53 average across the 5220 beachfront & island homestay businesses listed here.
Has more Google reviews than 94% of the businesses in this directory.

How we scored this

How We Score

Star rating 63

Review volume 75

Review recency 100

Review sentiment 50

Profile completeness 75

Verification 30

Rating breakdown

Common questions

Is check-in straightforward?: Yes. You receive check-in details via email or app; parking is assigned. No front desk. Arrive after 3 pm recommended. One guest reported a 12-hour delay in receiving instructions.
What cooking facilities are included?: Pots, pans, dishes, cutlery, hot water kettle, and a refrigerator in each unit. No mention of complimentary drinking water or water dispensers.
Are there prayer facilities?: Yes. Prayer mats and telekung are provided. The property is halal-certified and marketed to Muslim guests.

Contact

Phone: +6018-9888274
Website: https://www.salaamsuites.com/property/troika-residences
Address: 19-08, Troika Residences, Jln Mahmood, Bandar Kota Bharu, 15200 Kota Bharu, Kelantan
Open in Google Maps

Last verified 2026-08-27

From their website

Services listed

1-bedroom suites2-bedroom suitesrooftop infinity poollight cooking equipmentprayer amenitiesfree Wi-Fiself check-inskyline views

Published prices

1-Bedroom Suite: RM 188/night
2-Bedroom Suite: RM 298/night

Credentials claimed:MFAR Halal

As published by the business on its own website; not independently verified.

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BR Troika Homestay

2.0(1)✓ Google-verified

One reviewer reported serious problems with building elevators (only one functioning properly out of three) and felt the space was cramped despite low occupancy. Evidence is very limited: a single two-star review from three years ago.

Beachfront & Island HomestayHomestay

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